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Free Shipping on Pilates Reformers
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Shipping policy

Last updated: November 4, 2026

Thank you for choosing Sensol Fitness. We want the delivery of your fitness equipment to be clear and straightforward. This policy explains our shipping services, eligible destinations, and how special-location freight quotes work.

1. Order Processing

Orders are typically processed within 1–2 business days, Monday through Friday, excluding holidays. After dispatch, you will receive shipping confirmation and tracking details when available.

2. Delivery Times

Delivery within the contiguous United States typically takes 3–7 business days after shipment. These are estimated timelines, not guarantees. Large-equipment freight appointments, carrier operations, weather, and remote service restrictions may affect delivery.

3. Free Shipping on Pilates Reformers

Sensol Pilates reformers include free standard curbside freight delivery to eligible, serviceable delivery addresses in the contiguous 48 U.S. states. Standard liftgate unloading is included where required for delivery.

Standard freight delivery is curbside only. Inside delivery, room-of-choice placement, carrying equipment upstairs, assembly, and packaging removal are not included. Optional services, if available, are quoted separately and must be approved before payment.

4. Other Products and Accessories

For accessories and other products, the available standard shipping options and any applicable shipping fees or discounts are determined automatically at checkout. Please review your order total and the shipping options shown before completing payment.

5. Shipping Destinations and Special Quotes

Our standard online shipping options apply to eligible addresses in the contiguous United States. Alaska, Hawaii, Puerto Rico, other U.S. territories, and remote or restricted-access destinations require an individual shipping quote and may not be serviceable for all products.

Please contact our team before ordering if your destination falls into one of these categories. We will confirm availability, service options, and any additional charges before requesting payment. We do not offer freight delivery to P.O. boxes.

6. Large Equipment Delivery

  • Large reformers are transported by specialized freight carriers and delivered curbside.
  • The carrier may contact you to schedule a delivery appointment. A recipient and signature may be required.
  • Standard liftgate unloading is included at no additional charge for eligible reformer deliveries where required.
  • Please inspect your shipment before signing whenever practical. Note visible transit damage on the carrier delivery receipt and document it with photos.
  • Report damage through our Contact page within 7 days of delivery.

7. Tracking and Delays

Tracking details are provided when available. Carrier delays, weather, and other events outside our control may affect delivery estimates. If your shipment is delayed, please contact us for assistance.

8. Returns and Outbound Shipping

Complimentary outbound delivery does not mean complimentary return shipping. Return eligibility, responsibility for return freight, and refunds are governed by our Returns & Refunds Policy.

9. Shipping Questions and Freight Quotes

For special-location shipping estimates, optional handling services, and questions about your order, please reach us through our Contact page before ordering.

For delivery questions, use our Contact page. Do not send a return shipment to this warehouse without prior authorization and written return instructions.